October 25, 2012
Source: ALL Gov.
Accepting a Capitol One Bank offer to transfer debt from another credit card lender comes with hidden, and costly, consequences, according to a lawsuit filed against the company.
Plaintiffs in a class action case claim Capital One tricks customers who accept a “0% balance transfer” deal. The offer seems enticing because the company says consumers will enjoy no interest for six to 12 months on the debt they move over.
But hidden in the terms is this caveat: Authorizing a debt transfer can result in customers losing their 25-day grace period on new balances resulting from purchases made with their Capitol One cards. This results in high interest rates being immediately applied to outstanding balances, according to the plaintiffs.
“Unbeknownst to plaintiff and classes, however, once a cardholder accepts Cap One’s ‘0% interest’ balance transfer offer, Cap One unilaterally, and in breach of the cardholder agreement, eliminates the grace period and begins charging interest on all new purchases from the date of the balance transfer forward,” the complaint reads.
Capital One also charges a fee of 2%-3% of the transferred amount.
To Learn More:
Zero-Percent Special, My Foot, Irate Class Tells Capital One Bank (by Philip Janquart, Courthouse News Service)
Capital One Accused of Illegally Suing Bankrupt Americans (by Noel Brinkerhoff and David Wallechinsky, AllGov)